Listening is a skill most people believe they have – but in all probability – they don’t. I would even go so far as to say the art of listening is rare. Look back for a minute – how many times have you been genuinely heard? Most likely it’s a very low number – unless you are fortunate enough to have a good listener in your life which is a true gift!
Take this a step further: What about the number of times you’ve really felt “gotten” when you knew without a doubt the person listening had a true experience of you? Rare? I’d say so. read more here